> For the complete documentation index, see [llms.txt](https://help.aglive.com/aglive/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.aglive.com/aglive/aglive-mobile-app/recover-account.md).

# Recover Account

![To enlarge, click on this video. Press ESC to exit](/files/-M_LPUVz5hqTtWllZadT)

### Steps

| Step | Action                                                             |
| ---- | ------------------------------------------------------------------ |
| 1    | On the Aglive app launch screen, click on **Recover Account**      |
| 2    | Enter your 12 recovery words in correct order                      |
| 3    | Once done, click **Complete**                                      |
| 4    | A **Success** **Popup** will appear. Click **Next**                |
| 5    | **Set New Passcode**                                               |
| 6    | Re-type Passcode again                                             |
| 7    | System will pull up account                                        |
| 8    | Once able to retrieve details, **Welcome - Home Page** will appear |

​


---

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